Advanced diagnosis of Windows Issues

Some more unusual problems when using PandaPow on Windows requires a bit more diagnosis to resolve. Please proceed as follows:

  • Right-click the following link and save it to your computer’s dektop:

panda-trouble.bat

  • Make sure PandaPow is connected
  • Go to your Desktop and double-click the panda-trouble file just downloaded. This opens a Command Prompt window as shown below.

  • Once the analysis is complete, the result are in a file panda-trouble.txt also on the Desktop.
  • Please email the panda-trouble.txt file to: support@pandapow.com

We’ll get back with help as soon as we can.

 

 

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